Privacy

Last updated 15 September 2026

Reclaim has no accounts. There is nothing to sign up for, no password, and no profile of you anywhere. This page says what the app keeps, the three things that do leave your phone, and one thing it could not see even if we wanted it to.

What stays on your phone

Your lists and the apps in them, your sessions and streak, everything you have said to a coach, and your name if you gave one. All of it is stored on the device.

If you are signed into iCloud, the same data is kept in your iCloud account so a new iPhone finds it already there. That copy is held by Apple under your Apple ID. We have no access to it and no way to read it.

Your screen time, which we cannot see

Reclaim shows how long you spend in each app. It never receives those numbers. iOS hands Screen Time data to a small extension that runs in its own process, and the system forbids that extension from passing anything out of itself — it may draw the figures on your screen and nothing else. This is enforced by iOS, not by our good intentions.

The camera, which records nothing

When Nova counts squats or push-ups, the camera feed goes to Apple's on-device Vision framework and nowhere else. No video is recorded, saved or transmitted. What comes back is a number of repetitions.

What does leave the phone

• What you say to Reid, and the numbers he answers from. When you ask Reid for time, answer the evening check-in, or open the Coach tab, the app sends the words involved and a handful of figures — your streak, how often you asked today, the hour, which app is being asked for, your first name if you gave one. It goes to our server function, which adds our API key and passes it to Anthropic to be answered. No transcript is kept.
• A daily count of those requests. To stop anyone running up the cost of the AI, our server counts how many requests arrive each day from each install (by its random identifier) and from each network address. Only the day and the count are kept — never what was said.
• Your answers in onboarding. Roughly how much time you spend on your phone, your age range, what you want to change, how you heard about Reclaim, which coach you chose, how many apps you picked, and whether you started a plan. They are stored with a random identifier made on this install, which belongs to no person, and are used only to understand who Reclaim is for.
• Feedback, only when you send it. What you write in Settings → Feedback, with the app version and iOS version, so we can reproduce a problem.
• Which parts of the app you reach. A short list of moments — the app was opened, an onboarding screen was reached, a permission was answered, a list was made, the price was shown, a plan was started, a coach was asked — sent under the same random identifier. It is how we find out where people get stuck: whether they leave at the permission, at the price, or somewhere we did not expect. Never what you block, never a minute of your screen time, never a word you said to a coach.

Who handles it

Supabase hosts our database and server function, in the European Union (Ireland). Anthropic provides the AI that writes Reid's replies; it receives only the request described above. PostHog receives the list of moments above, on its European servers (Frankfurt), and nothing else. None of them is allowed to use your data for anything but providing that service to us.

What we never do

• No advertising, and no data sold or shared with advertisers.
• No tracking across other apps or websites.
• No selling of anything about you to anybody, for any reason.

Deleting it

Settings → Your data → erase removes everything the app holds on the device. Deleting the app removes it too, and takes its permissions with it. To remove the iCloud copy, use Settings → your name → iCloud on your iPhone.

Children

Reclaim asks iOS for Screen Time access as an individual, for the person holding the phone — not as a parent managing a child's device. It is not intended for children.

Asking us

reclaim.support.app@gmail.com. Because there is no account, we usually cannot look anything up about you — which is the point.